We Manage

Milhaus Management provides one-stop shopping. When a client is considering a real estate investment, they think Milhaus and want us to be an active partner. And for good reasons. We’re a boutique firm. We’re small and interconnected, nimble, and flat. In fact, we’re proud that our clients are never more than two heartbeats away from the “top dog.”

Management provides an impressive suite of services for multifamily owners and investors. We manage lease-up communities, conventional market-rate apartments, mid-rise and high-rise buildings, mixed-use developments, affordable and LIHTC projects, purpose-built student housing, senior housing and REO/receivership properties. From affordable to Class A to commercial, we manage it all.

We tailor our asset execution strategies to focus on value creation through operational excellence. In other words, we design management services individually to reflect the goals of each client, to respond to specific market conditions and dynamics, and address unique property requirements. Since our management team works on the owned portfolio as well as those for third-party clients, all of our assets under management benefit from shared Best Practices.

Our team is decorated with industry-recognized credentials and comprised of experienced professionals who have established deep relationships within the multifamily sector. This combination, coupled with the strong integrated platform we’ve built, enables us to respond quickly to the needs of our clients and by extension, our residents. We don’t just hope for a customer service win. We plan for it and empower our onsite teams. And this confidence shows in everything we do.

We’ve created a strong platform to provide experienced oversight in the following areas:

MAXIMIZING FINANCIAL PERFORMANCE
Translation: We like to make money.

• Revenue management
• Expense control
• Ancillary income
• Capital projects
• Long-term equity and financial returns

RESPONDING TO CHANGING MARKET CONDITIONS
Translation: We’re flexible. We’re creative. We’re innovative.

• Customized leasing strategies for lease-ups, stabilized assets and troubled properties
• Comprehensive marketing plans
• Robust social media platforms
• Customer feedback initiatives

ENSURING OPERATIONAL EXCELLENCE OF ON-SITE TEAMS
Translation: We hire great talent. We train them and help them grow.

• Hands-on supervision with local oversight
• Training and career development
• Focus on key indicators of asset performance
• Customer-centric programs and policies

PROVIDING SUPPORT SERVICES TO CLIENTS
Translation: We serve. We make great partners. We’re transparent.

• Detailed investor reporting
• On-line access to real-time investment data
• Due diligence and underwriting capabilities
• Supervision of construction and renovation services
• Responsiveness to special requirements of financial institutions

SUPPORTING BUSINESS OPERATIONS
Translation: We’re tech-savvy. We’re efficient.

• Software support and IT services
• Risk management services
• Bulk purchasing program